If a class is canceled by email, text or phone you will NOT be charged for the class. If it cancelled with less than 48 hours notice you will be charged the full amount.
2) We offer a 100 percent money back guarantee for the first class; If you are NOT satisfied with our teachings. So far we NEVER had to pay back anyone.
3) We do not touch or service a member for any reason. Examples: we do not take them to restroom or lift them out of a wheelchair, we expect the caretaker to do that.
When we do a one on one someone responsible like a family member or caregiver MUST be there with them.